Privacy Policy

At 65 Security Systems ltd (Zeroid Software), we care about the privacy of your data and are committed to protecting it. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information. We’ll also explain what choices you have with respect to the information.


Applicability Of This Privacy Policy

This Privacy Policy applies to 65 Security Systems ltd desktop and mobile applications (collectively, the “Products”), zeroid.org, and other 65 Security Systems ltd websites (collectively, the “Sites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with 65 Security Systems ltd. If you do not agree with the terms, do not access or use the Products, Sites or any other aspect of 65 Security Systems ltd’s business.

This policy applies to the Company’s employees, contractors and officers.

The Company has a contract with all Data Processors that it uses in compliance with Article 28 & Article 29 of the GDPR, and ensures that all Data Processors are compliant with Data Protection Legislation.

The policy does not apply to third party services. Where third party services are used, and the third party is not a Data Processor, no Relevant Data (as defined below) is shared with them, or the Relevant Data has been anonymised such that the GDPR does not apply. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

In addition, a separate agreement governs delivery, access and use of the Products (the “User Agreement”),

This policy applies to Relevant Data received and processed only.

Definitions

Capitalized terms used in this Policy and not otherwise defined shall have the meanings provided below:

Relevant Data - Personal Data and Special Categories of Data are the Relevant Data covered by this policy and as defined in the Data Protection Legislation.

Personal Data  - any information relating to an identified or identifiable natural person.

Processing/Processed - any operation on personal data, whether automated or not.

Information We Collect and Receive

When you interact with our Sites and Products, we collect Information that, alone or in combination with other data, could be used to identify you (Personal Data). Some of the Information we collect is stored in a manner that cannot be linked back to you (Non-Personal Data).

65 Security Systems ltd collects, generates and/or receives the following Information:

Usage Information

Certain data about the devices you use to connect with 65 Security Systems ltd and your use of the Site and/or Product are automatically logged in our systems, including:

  • Contact details, namely, email.

Using Your Information by 65 Security Systems ltd

We use, process, and store your information as necessary to perform our contract with you and for our legitimate business interests, in operating our Sites, Products, Services, and business including:

  • to help us administer our Sites and/or Products, authenticate users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve the features, algorithms, and usability of our Sites and/or Products;
  • As required by applicable law, legal process or regulation.
  • to calculate aggregate statistics on the number of unique devices using our Sites and/or Products;
  • to send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Products, our Products offerings, and important Products-related notices, such as security and fraud notices. These communications are considered part of the Products and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about 65 Security Systems ltd. We will only send you marketing information if you consent to us;
  • for billing, account management and other administrative matters. 65 Security Systems ltd may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
  • to investigate and help prevent security issues, fraud and abuse.
  • If information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, 65 Security Systems ltd may use it for any business purpose.

How We Share And Disclose Information

65 Security Systems ltd does not share your Personal Data/personally identifiable information with third parties for the purpose of enabling them to deliver their advertisements to you.

65 Security Systems ltd does not sell or rent your Personal Data.

E-mailing by 65 Security Systems ltd

From time to time, we may want to contact you with information about product announcements, software updates, and special offers. We also may want to contact you with information about products and services from our business partners.

We only send marketing communications to users with your prior consent.

All 65 Security Systems ltd account holders will continue to receive transactional messages related to our Products, even if you unsubscribe from promotional emails.

Data storage, transfer, retention, and deletion

Data Storage and Transfers

Information submitted to 65 Security Systems ltd will be transferred to, processed, and stored in the European Union. We also process your Personal Data in the UK, Republic of Ireland. Data stored and processed by 65 Security Systems ltd may sometimes be moved between these zones (in a secure manner). When you use the Product on your computing device, user content you save will be stored locally on that device and synced with our servers. If you post or transfer any information to or through our Site and/or Product, you are agreeing to such information, including Personal Data and user content, being hosted and accessed in the United States, UK and Republic of Ireland.

Duration of Information Storage

As the general rule, we retain your data while you are a customer (some types of data are automatically deleted every 30 days) and will delete your information within 30 days of either party’s termination of the Terms of Use or upon written request. You can remove your Personal Data from 65 Security Systems ltd at any time by emailing us with the respective request: support@zeroid.org However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

Safeguards

When you give us personal information, we take steps to make sure that it’s treated securely.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.

Once we receive your data, we protect it on our servers using a combination of technical, physical, and logical security safeguards. The security of the data stored locally in any of our Product installed on your computing device requires that you make use of the security features of your device. We recommend that you take the appropriate steps to secure all computing devices that you use in connection with our Site and Product.

The Company takes the security of your data very seriously and works to protect your data from loss, misuse and unauthorised access or disclosure.

All staff and officers who handle Relevant Data are aware of this policy and have been given training in how to correctly collect, process, store and delete data. The Company holds a log of when staff training was undertaken and updates it on an annual basis.

Data Breaches

All breaches will be reported to the relevant supervisory authority within 72 hours, unless the data was anonymised or encrypted or if it has a particularly high risk.

Breaches of this policy by staff, contractors, officers of the Company will be dealt with under the Company’s grievance and disciplinary policy and may lead to a disciplinary sanction.

If 65 Security Systems ltd learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site. Depending on where you live, you may have a legal right to receive such notices in writing.

Your Rights

You have the following rights in respect to your personal information, including the right to access, correct, or delete Personal Data we process through your use of the Site and/or Product. You can: * Have your Personal Data corrected or deleted. You may ask us to correct information you think is inaccurate or completely delete all information that we hold about you by emailing: support@zeroid.org

  • Access your Personal Data report by submitting a request a support@zeroid.org. This report will include the Personal Data we have about you, provided to you in a structured, commonly used, and portable format.
  • Object to us processing your Personal Data. It is your right to lodge an objection to the processing of your personal data by emailing: support@zeroid.org if you feel the “ground relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claims.
  • Ask us to stop using your Personal Data, including when we use your Personal Data to send you marketing emails. We only send marketing communications to you with your prior consent, and you may withdraw your consent at any time by clicking the “unsubscribe” link found within 65 Security Systems ltd emails and changing your contact preferences. Please note you will continue to receive transactional messages related to our Product, even if you unsubscribe from marketing emails.
  • Complain to a regulator. If you’re based in the European Economic Area (EEA) and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.
  • Request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

Changes to our Privacy Policy

We may need to update this Policy to keep pace with changes in our Sites, Products, and Services, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you of any material changes that impact your rights under this Policy by email (to your most recently provided email address) or post any other revisions to this Policy, along with their effective date, in an easy-to-find area of the Sites, so we recommend that you periodically check back here to stay informed of any changes. Please note that your continued use of 65 Security Systems ltd after any change means that you agree with, and consent to be bound by, the new Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to it, you will need to stop using the Sites and/or Products.

Contact us

You may contact us with any questions relating to this Privacy Policy by e-mailing: support@zeroid.org